Job Title: International Air and Ocean Logistics Coordinator

Position Overview:

As an international freight Logistics Coordinator, you will be responsible for managing the seamless execution of end-to-end operations for both air and ocean import and export shipments.

Key Responsibilities

Relationship Management:

• Build and maintain strong relationships with carriers and customers.

Operational Oversight:

• Coordinate international ocean and air shipments, ensuring timely and accurate import/export processes.

• Liaise with carriers, customers, and customs brokers to arrange shipping schedules, documentation, and compliance.

• Full cycle order processing, ensuring that all loads are accurately received and entered in the TMS system.

• Ensures all required paperwork is accurately completed, electronically filed, and communicated to all necessary parties.

• Responsible for carrier communications, such as providing detailed pickup/delivery information, as well as managing any in-transit updates.

• Tracking shipments, ensuring accurate information is always available and communicated appropriately to customers and team members.

Proactive Problem Solving:

• Identify potential issues before they escalate.

• Communicate any problems such as delays, accidents, etc., immediately to the Sales Executives.

Professional Communication:

• Demonstrate professionalism, a positive attitude, exceptional email and telephone etiquette.

Requirements:

• Minimum 1 year of experience in freight forwarding operations.

• Basic knowledge of international shipping.

• Strong communication and interpersonal skills.

• Ability to anticipate and solve problems proactively.

• High level of professionalism and positive attitude.

• Exceptional organizational skills and attention to detail.

• Ability to work collaboratively in a fast-paced environment.